Frequently Asked Questions
Everything you need to know about shopping with The Girl Next Door.
How do I know which size will fit me best?
We provide a detailed size guide on every product page. Since we curate pieces from various designers, we also include 'Fit Notes' to tell you if an item runs small, large, or true to size.
What is your return policy for online orders?
We offer a 30-day return window for all unworn items with original tags attached. Please note that for hygiene reasons, earrings and swimwear are final sale unless defective.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your new outfit sooner.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and 'Buy Now, Pay Later' options through Klarna and Afterpay.
How should I care for my delicate garments?
To keep your pieces looking new, we recommend following the care label instructions. Generally, we suggest hand-washing delicates in cold water and laying them flat to dry.